Serving Atlanta & Decatur Mon–Fri 8am–6pm · Sat 10am–4pm Financing Schedule

Heat pump maintenance & tune-ups in Atlanta, GA Serving Atlanta, Decatur & nearby areas in Georgia

Serviced twice, ready year-round.

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We answer Mon–Fri 8am–6pm, Sat 10am–4pm. Every repair gets a written price before any work starts.

Google rating4.8★★★★★100+ Google reviews LicenseGA CN211042Conditioned air contractor OwnershipLocally ownedIn Atlanta since 2014 PricingWritten priceBefore any work starts ResponseOften same-dayMon–Fri 8am–6pm
Heat Pump Maintenance & Tune-Ups in Atlanta, GA

Why service a heat pump twice a year?

Because it never gets much of a break. Atlanta summers stay hot and humid for months, then winter arrives in short, hard bursts. The same outdoor unit handles both. A standard air conditioner rests through winter, but a heat pump keeps working, so wear can build in either season. Indoor Experts Heating & Air Conditioning, a Trane Comfort Specialist in Atlanta, recommends one heat pump tune-up before cooling season and another before colder weather.

2seasonal tune-upsOne before summer and one before winter keeps both operating modes checked.
2jobs, one systemA heat pump handles heating and cooling, so problems can appear in any season.
1defrost cycleIt keeps winter frost from building across the outdoor coil.
15%repair savingsComfort Club members receive a discount on covered repair work.
Msemaji Anderson clearing autumn leaves from the base of a Trane heat pump
FreeIn-home estimates on a new systemIf replacing makes more sense
01/What we check

What we check on a heat pump

A heat pump has more to check because the same system handles heating and cooling. Our Atlanta heating and cooling technicians inspect the outdoor unit, indoor air handler, airflow, electrical components, and the controls that move the system from one season to the next.

01

Reversing valve test

This is the part that switches your system between heating and cooling. If it sticks, you get cold air in January or warm air in July, so we run the switch and confirm it moves cleanly.

02

Defrost cycle test

In cold weather the outdoor coil frosts over and the system has to melt it off on its own. We trigger the cycle and time it, so the unit sheds ice instead of running frozen.

03

Backup heat check

Your heat pump carries electric heat strips for the coldest days. We confirm they switch on only when the outdoor unit cannot keep up, because a wrong setting leaves them running and drives the power bill up.

04

Outdoor unit service

The same unit works through pollen season and leaf season. We clean the coil, clear what has packed in around it, check the fan motor, and test the electrical parts that fail first under load.

05

Charge and airflow measurement

We measure the refrigerant charge and how much the system is actually heating or cooling the air, then check the filter and airflow inside, so the numbers back up what the thermostat claims.

02/Pricing

What do two heat pump visits cost?

For one heat pump, the Comfort Club includes two seasonal maintenance visits for $239 per year. One prepares the system for Atlanta’s cooling season, and the second checks the heating side before colder weather arrives. Each additional system costs $140 per year. Members also receive 15% off repairs, priority scheduling, a one-year labor warranty, and member pricing on new equipment. Parts, refrigerant, and repairs cost extra, and no additional work begins until you approve the price.

The number to know

Comfort Club includes two seasonal maintenance visits for $239 per year

Each additional system costs $140 per year.
Why One Cannot cover the Other

Spring visit or fall visit?

Homeowners ask whether they can skip one visit and do extra work on the other. You can, but the two are not the same job. Each one readies the system for the season directly in front of it and checks the parts that season leans on hardest. Here is how they split.

Spring visit, before cooling Fall visit, before heating
What it readies The cooling side, before Atlanta's long humid stretch The heating side, before the first hard freeze
What we clean The outdoor coil after pollen season, plus the condensate drain The outdoor coil packed with fall leaves, plus the indoor filter
What we test Refrigerant charge, how cold the air comes out, the electrical parts heat kills first Reversing valve, defrost cycle, and when the backup electric heat engages
What it heads off A system that cannot keep the house down in July A unit that ices over or runs on expensive backup heat all winter
Trained on the Heating Side Too

Heat pump service, done properly

We service the heating side, not just the cooling

Plenty of companies treat a heat pump like an air conditioner and skip the winter parts entirely. Our technicians work to the standard behind our Trane Comfort Specialist title, which Trane renews only after reviewing our training and our customer scores.

The readings carry from one visit to the next

Because the same in-house technicians are back six months later, we compare what we measure against the last visit. A charge that is drifting or a coil fouling faster than it should shows up as a trend instead of a breakdown you never saw coming.

No visit turns into a sales call

If the heat pump is in good shape, that is what you hear. If it is not, we show you the reading that says so and quote the fix. You decide from there, and the tune-up still costs what we quoted.

03/The visit

What a maintenance visit looks like

Two visits a year, and this is how each one runs.

01

You pick the season

Booking takes a minute by phone or online. Tell us whether you want the cooling visit or the heating visit first, and we set the date around it.

02

We service the outdoor unit

The technician cleans the coil, clears whatever has collected around the cabinet, checks the fan motor, and tests the electrical parts that carry the load.

03

We test what makes it a heat pump

The reversing valve, the defrost cycle, and the backup electric heat get run and checked, along with the refrigerant charge and the airflow inside.

04

You get the numbers, in writing

We write down what we measured and say plainly what is fine, what is drifting, and what needs attention, with a price on anything you want handled.

Msemaji Anderson straightening the coil fins on a Trane heat pump during a spring maintenance visit in Atlanta

Set both visits at once

One call covers the year

Most homeowners book one visit, then forget the second until something goes wrong in the other season. Set them together instead. We put the next tune-up on the calendar, pencil in the one after it, and your heat pump is covered for the year in a single conversation.

When should the two land?

Spring, before the humid months load up the schedule, and early fall, before the first cold night. Book either one and we will line the other up around it.

How to get on the calendar.

Call (404) 913-5802 or book online. Say it is a heat pump tune-up and we will give you the two soonest dates that fit.

Where we work

Atlanta homes on our service route

Heat pumps are everywhere in in-town Atlanta, especially in homes with no gas service and in additions that were never tied into a furnace. We cover the city and the neighborhoods pressed up against it, with the same technicians and the same seasonal checklist at every stop. Decatur sits a short hop beyond East Atlanta and we are out there often.

Give us your street and we will tell you yes or no on the spot.

(404) 913-5802
Based in Atlanta · the city and its close-in metro
Indoor ExpertsLicensed · GA CN211042
Get directions
Indoor Experts service van in Atlanta
Indoor Experts Heating & Air Conditioning

390 Stovall St SE, Suite 1402, Atlanta, GA 30316

Areas we serve
04/Questions

Heat pump maintenance FAQs

Question we didn't cover? Ask before you book, that's what the phone's for.

01How often should a heat pump be serviced?
Twice a year. One visit before cooling season, one before heating season, because the system works in both and each side needs its own check.
02Can I get by with one visit?
You can, but half the checklist waits a full year. Whichever season you skip is the one carrying unchecked parts when it starts working.
03What does a defrost cycle test do?
It confirms the outdoor unit can melt off the ice that forms in cold weather. A failed defrost leaves the coil frozen and the heat weak.
04Will you work on any heat pump brand?
Yes. We tune up every major heat pump brand, not only the Trane and RunTru systems we install. The badge on it does not matter.
05Should I cover my heat pump in winter?
No. It runs all winter and needs airflow. Keep leaves, snow, and shrubs clear of the cabinet and leave the top open.
Ready when you are

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